James de Souza, Head of Customer Analytics

James de Souza, Head of Customer Analytics

Kelvin is a highly accomplished and accommodating Agile coach. He has helped me from day 1 of building a new team to define a way of working that is new to both the Post Office and, for the most part, the analytics industry itself. Kelvin has used his coaching skills to deploy a nuanced version of Scrum and is able to bring both previously experienced and Agile newbies alike on the journey. I now have a team who embrace change and are able to be reactive to the changing needs of the business. I wouldn’t hesitate to recommend Kelvin and look forward to our paths crossing again in the future.